Bond Transfers in NZ: Change of Landlord and Tenant Steps
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When a landlord, property manager, or tenant changes during an NZ tenancy, the bond record must be updated within 10 working days; since 29 June 2026 these transactions are handled online through Bond Hub or integrated property management software rather than the retired paper forms.
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A bond transfer changes the people recorded against an existing bond. It is not a refund and it does not automatically replace the tenancy agreement. Update both the agreement variation and the Tenancy Services bond record.
Change of landlord
Either the outgoing or incoming landlord can start the Bond Hub request. Have the other landlord's name and email, the transfer date, and the BN reference. The other party receives an email and has 12 days to agree or disagree. On completion, give tenants the new landlord's contact, service, and rent-payment details.
Change of tenant
When one tenant leaves but others remain, get written agreement from the landlord, departing tenant, incoming tenant, and continuing tenants as applicable. Record who contributed what to the bond. If everyone leaves, use a bond refund rather than a change-of-tenant transaction.
Handover check
- Confirm the BN reference and tenancy address.
- Update the bond record within 10 working days.
- Keep the Bond Hub confirmation with the tenancy.
- Do not treat private money exchanged between tenants as proof that the official record changed.
- Reconcile bond and pet-bond records separately where applicable.
Primary sources: updating bond information and changing a landlord in Bond Hub, reviewed 6 September 2026. See the Bond Hub changes guide for the wider transition.
Written from my own experience running rentals in New Zealand. It is general information to help you understand your options, not legal, tax, or financial advice, and RentManager is not your lawyer or accountant. Rules change and every tenancy is different - check your own situation with Tenancy Services, the IRD, or a professional before you act on it.