Getting started
Ask about setting up a rental, reviewing details extracted from an agreement, or choosing a sensible first step for your account.
Product support from people
Get help with the work behind your rental records
RentManager provides software for landlords and small property managers. If you need help with setup, imports or using a feature, send us a question and a person will review it and reply by email.
Ask a personIf your enquiry is accepted, we send an automated receipt. It confirms receipt, not a human answer. Response times vary.
What we can help you work through
Bringing records in
Ask about preparing a bank CSV, reviewing an import preview, or checking what a particular export contains before you move records.
Using a feature
Get help finding a rent record, inspection, expense, statement or another supported product workflow.
Choosing a setup
Tell us how many rentals you manage and what work you need software to support. We can explain the product fit and its limits.
What this support does not cover
RentManager is software, not an onsite property management service. Product support does not provide emergency repair response, legal advice, compliance decisions or a promise to manage tenants for you.
Please do not send identity documents or sensitive tenant information in a general enquiry. Share only the details needed to explain your product question.
Talk through your next step
You can ask a product question before creating an account. If you are moving from another system, read the switching guide and ask us about the records you need to check.